FAQs
General Questions
How does Revived Smiles work?
How does Revived Smiles work?
Getting your smile back is simple. Place your order and we’ll send you an at-home impression kit with a prepaid return label, along with a shade guide to match your teeth and gums. Taking impressions takes just 10 minutes!
Once we receive your impressions, a licensed dentist reviews and prescribes your custom appliance (only applicable to partial dentures), and our lab crafts your appliance using the same materials trusted by dentists.
The entire process can take as little as two weeks.
How do I know if I need a partial denture?
How do I know if I need a partial denture?
If you have missing teeth and want a secure, natural-looking replacement, partial dentures are a great option without the cost of implants.
If you're not sure which partial denture is right for you, take our smile quiz.
How long does it take to receive my Revived Smile?
How long does it take to receive my Revived Smile?
You’ll receive a kit shipped to your door, complete with everything you need. Follow our easy video guide to take your impressions. If you ever want extra help, our specialist team is available via video, call, or text. Once you send back your impressions, our licensed dentists review them and we build your custom appliance.
What if my impressions aren't perfect?
What if my impressions aren't perfect?
No worries! We try to make it as easy as possible to take your impressions, your kit comes with a detailed instruction guide on how to take them and we also have an instructional video that guides you through the impression taking process.
The kit comes with 4 pairs of impression Catalyst and Base to give you 4 chances but if you need more, simply contact our customer service team at info@RevivedSmiles.com and we will send you more material for free!
How does the 60-day smile guarantee work?
How does the 60-day smile guarantee work?
Every custom dental appliance is backed by our 60-Day Smile Guarantee, because your satisfaction is our top priority.
Each appliance is crafted to your unique dental structure with precision and care. While we do everything possible to ensure a perfect fit, everyone’s mouth is different. We have a 95% accuracy rate but just like at the dentist, some cases may require a short adjustment period or a minor modification to achieve the most comfortable and natural feel.
If something doesn’t feel quite right, simply reach out within 60 days of receiving your appliance and we’ll adjust or remake it at no cost to you.
If, after the adjustment, you’re still not fully satisfied, we’ll provide a full refund — no questions asked.
Our goal is simple: to make sure you love your new smile and feel confident every time you wear it.
How do I set up a payment plan?
How do I set up a payment plan?
Setting up a payment plan is simple. At checkout, click the purple Shop Pay button and fill out your information. You will then see the available payment options to choose from.
Is Revived Smiles really as good as what I'd get from my dentist?
Is Revived Smiles really as good as what I'd get from my dentist?
Yes. Dentists don’t actually make dental appliances themselves. They rely on dental labs like ours.
Your appliance is crafted using the same materials and techniques trusted by dentists. For custom partial dentures, a licensed dentist also reviews and prescribes your case to ensure quality and safety.
How do I know which partial denture is right for me?
How do I know which partial denture is right for me?
If you are not sure which appliance is right for you, take our Smile Quiz. It only takes a couple of minutes and can help match you with the best option for your case.
If you still need help, email us at info@revivedsmiles.com
and our customer service team will be happy to give you a personalized recommendation.
How do I know this is safe?
How do I know this is safe?
Your safety is our priority. Our dental appliances are made in the same type of lab trusted by dentists, using proven materials and processes.
For partial dentures, a licensed dentist reviews and prescribes your case to ensure it is appropriate for you. If we determine that you are not a good candidate or that another treatment would be better, we will let you know and provide a full refund.
Will this actually fit in my mouth?
Will this actually fit in my mouth?
Yes. Our custom appliances, like partial dentures, are made from molds of your teeth using our at-home impression kit, so they are made specifically for your smile.
That means your appliance is designed for your mouth, not made as a one-size-fits-all solution.
Insurance
Does Revived Smiles take insurance?
Does Revived Smiles take insurance?
Revived Smiles and our licensed dentists are not directly affiliated with dental insurance networks. However, partial dentures are often covered by many insurance plans as an out-of-network service, sometimes with benefits similar to in-network care.
We work to accommodate the requirements of most major providers and help you maximize your benefits while minimizing out-of-pocket costs. Our team is here to make the process as simple as possible so you can focus on your smile, not the paperwork.
How do I submit a claim to a dental insurance for my Reivved Smiles dental appliance?
How do I submit a claim to a dental insurance for my Reivved Smiles dental appliance?
Start by contacting your dental insurance provider to ask how to submit a claim for an out-of-network service. In most cases, you will need a completed claim form and a detailed receipt that includes the treatment provided, procedure codes, and prescribing dentist information.
Revived Smiles can help you gather the needed documents so you have everything required to submit your claim.
How much will my insurance reimburse me for Revived Smiles dental appliances?
How much will my insurance reimburse me for Revived Smiles dental appliances?
The amount your insurance reimburses will depend on your specific plan and out-of-network benefits, so it is best to check directly with your provider.
That said, Revived Smiles appliances are often much more affordable than traditional dental office pricing, so many customers find they still save money even when comparing us to in-network options. You also get high-quality custom appliances made with the same types of materials trusted by dental professionals.
Impressions
Is taking impressions easy?
Is taking impressions easy?
Yes, taking impressions is quick and typically takes less than 10 minutes.
If you need help, our customer service team is ready to guide you step-by-step and make sure everything goes smoothly.
How do I use the impression kit?
How do I use the impression kit?
It’s simple! Follow the included step-by-step instructions to mix the putty, place it in the tray, and take your impression.
No dental experience needed. If for any reason you need extra assistance we have a video on our website that shows you exactly how to take your impressions and our customer service team is on standby to help guide you, simply email us at info@revivedsmiles.com
What does the kit include?
What does the kit include?
You’ll receive two sets of trays (Small and Large), four sets of dental putty, one bite impression tray and set of bite impression material, an instruction manual, and a prepaid return label.
What if I mess up my impression?
What if I mess up my impression?
No worries! We include enough material for multiple attempts. And if needed, we’re happy to send a replacement kit for free.
Why do I need to take impressions?
Why do I need to take impressions?
Impressions are the most important step of the process, they help us craft custom-craft dental appliances that fit perfectly. Without them, we can’t ensure accuracy or comfort.
Is this really as good as in office impressions?
Is this really as good as in office impressions?
Yes! Our kits use high-quality materials and are the same process used in many dental offices—just done from home and at a fraction of the cost.
Can I return my impression kit?
Can I return my impression kit?
Yes, you can return an impression kit as long as its unopened and unused.
Partial Dentures
Can I eat with partial dentures?
Can I eat with partial dentures?
Yes, all of our custom partial dentures are made to look and fully function like real teeth. You can confidently eat speak and smile!
How long do partial dentures last?
How long do partial dentures last?
With proper care, most flexible partials last 5-7 years. They’re stain-resistant, durable, and made for daily use.
How do you match the tooth and gum color?
How do you match the tooth and gum color?
We send you an order form and shade guide so you can choose the tooth and gum shade that best matches your smile!
What is the difference between Acrylic and Flexible Partial Dentures?
What is the difference between Acrylic and Flexible Partial Dentures?
Flexible dentures offer greater comfort, durability, and aesthetics compared to traditional acrylic dentures. They are lighter, metal-free, and adapt to the contours of your mouth, providing a more natural appearance and fit.
What if I don't like the fit or feel?
What if I don't like the fit or feel?
No worries—we offer free adjustments or remakes within 60 days under our Smile Guarantee. Your comfort is our priority.
What teeth can it replace?
What teeth can it replace?
Revived Smiles partial dentures can replace any teeth in the mouth. We use the molds taken with your at home impression kit to craft a partial denture that is crafted to your mouth!
If you're not sure which product is right for you, take our smile quiz! SMILE QUIZ
How do I clean my partial denture?
How do I clean my partial denture?
There are several ways to clean your partial denture, but one of the easiest and most effective options is using a UV ultrasonic cleaner.
This device uses ultrasonic vibrations to remove buildup and debris from your appliance, while UV light helps sanitize it by reducing bacteria. It provides a deeper clean with minimal effort, helping keep your denture fresh and looking its best.
Whats the difference between unilateral and flexible partial dentures?
Whats the difference between unilateral and flexible partial dentures?
A unilateral partial denture is a smaller appliance designed to replace 1-3 teeth in a row on one side of the mouth. A flexible partial denture is typically a bilateral appliance, meaning it can replace missing teeth across both sides of the arch. Both options can be made from the same flexible thermoplastic materials, but the main difference is the size, location, and number of teeth being replaced.
Full Dentures
What are Easy Dentures made of?
What are Easy Dentures made of?
The Easy Denture is a multi-layered design made from patented Nuvoflex™ material overlaying a harder flexible base-plate. The teeth are acrylic, and the gum base provides a rigid skeleton similar to that of standard dentures, but flexible when heated. The upper layer of the denture consists of stretchy Nuvoflex™, which is similar to a soft reline material and comprises the moldable part of the denture.
How do I fit them at home?
How do I fit them at home?
Just use the boil-and-bite method. Soften the denture in hot water, place it in your mouth, and gently bite down to shape it. You can remold it up to 20 times.
I still have a few teeth, can Easy Denture work for me?
I still have a few teeth, can Easy Denture work for me?
No, unfortunately, an Easy Denture cannot fit over any other teeth and will not work for you if you have any teeth (Either natural or implant-supported crowns)
Are they comfortable to wear all day?
Are they comfortable to wear all day?
Yes! With proper fitting, most users find them lightweight, secure, and easy to wear during daily activities like eating and talking.
What if don't get the fit right the first time?
What if don't get the fit right the first time?
No worries—you can reheat and remold them as many times as needed to get the perfect fit.
Can I eat and drink with my Easy Denture?
Can I eat and drink with my Easy Denture?
Absolutely! Each Easy Denture includes all teeth up to and including the first molar, which is the tooth most important for mastication (chewing). You should be able to eat most any food you could chew with a traditional denture, and you can also drink coffee or other beverages at the full range of temperatures comfortable to the tongue.
What sizes are available?
What sizes are available?
"The Easy Denture’s stretchable and highly adaptable Nuvoflex™ material allows for the use of just two sizes that will fit most people. The difference in the two sizes is approximately 15%, in both the amount of gum material and tooth size. We recommend the S/M for those with smaller facial features (who are looking for slightly smaller teeth), and the M/L for those with a larger facial structure (who are looking for slightly larger teeth).
During the self-fitting process, Easy Denture’s patent-pending design allows for simple adjustments to how wide or narrow each denture plate needs to be to fit each gum ridge well, and to the occlusion, which is the way the upper and lower teeth meet and fit together. (Note: There should ideally be about a 1mm “overbite,” with the upper front teeth in front of the lowers.)
When heated, the denture’s softer Nuvoflex™ (thermoplastic) coating material can easily be moved, removed, or added back to the flexible base plate to adjust how high or low each denture sits within your mouth (the vertical dimension). This proprietary design allows just two different sizes to fit the majority of denture wearers."
Can I use these as a backup to my regular dentures?
Can I use these as a backup to my regular dentures?
Absolutely. Many customers use Easy Dentures as a temporary or spare set for peace of mind.
Revived Veneers
How do I take impressions for Revived Veneers?
How do I take impressions for Revived Veneers?
We include a free at-home impression kit with step-by-step instructions. No dentist visit required—just follow the guide and send it back with the prepaid label.
Can I eat or drink with Revived Veneers?
Can I eat or drink with Revived Veneers?
Revived Veneers are not designed for eating. They are best worn for social events, photos, or anytime you want to enhance your smile.
They are a cosmetic appliance, and eating with them can lead to damage or buildup, so it is not recommended.
How long do Revived Veneers last?
How long do Revived Veneers last?
With proper care, your veneers are made to last for long-term use. Just store them in the included case and keep them clean for best results.
What if the veneers don't fit properly?
What if the veneers don't fit properly?
We custom-make every set based on your impressions. If there’s an issue with fit or comfort, reach out to our support team and we’ll make it right under our Smile Guarantee.
Do you offer different shades?
Do you offer different shades?
Yes! Every purchase includes a shade guide so you can choose the tone that best matches your natural teeth and gums.
Retainers
How do I know if I need a retainer?
How do I know if I need a retainer?
"If you have recently had braces, aligners, or other orthodontic treatment, a retainer helps maintain your new alignment and keeps your teeth from shifting back over time. It can also be helpful if you grind your teeth or have had extractions.
Retainers can also help keep surrounding teeth from shifting into open spaces after tooth loss. That can be especially important if you may want a tooth replacement option, such as a partial or implant, later on."
How long will my retainer last?
How long will my retainer last?
With proper care, your Essix Retainer typically lasts 6 to 12 months or longer. Avoid hot water, store it properly, and clean it regularly to extend its lifespan.
Why is this cheaper than getting a retainer from my dentist?
Why is this cheaper than getting a retainer from my dentist?
We are the dental lab. That means you’re getting the same professional quality—without the middleman markup. No office visits, no unnecessary fees.
Can I eat with my essix partial retainer?
Can I eat with my essix partial retainer?
No. Essix partial retainers are cosmetic appliances and should not be used for eating. Eating with them can cause damage, affect the fit, and shorten the life of the appliance.
That said, they can still be a great option for improving the look of your smile by filling visible gaps. They can also help hold space and keep nearby teeth from shifting, which may be helpful if you are considering a more permanent tooth replacement option in the future.
What are essix partial retainers for?
What are essix partial retainers for?
Partial denture retainers are clear retainers that include replacement teeth to improve the appearance of your smile. They are designed primarily for cosmetic use.
They also help keep your teeth from shifting and maintain open space where teeth are missing, which can be important if you plan to pursue a more permanent tooth replacement option in the future.
Can I take impressions with braces?
Can I take impressions with braces?
No. Taking impressions with braces is not recommended.
The impression material can get stuck around the brackets and potentially damage them when removed. It also makes it difficult to get a clean, accurate mold, which is needed to create a properly fitting appliance.
Night Guards
How do I know if I need a night guard?
How do I know if I need a night guard?
If you wake up with jaw tension, sore or sensitive teeth, or frequent headaches, you may be grinding or clenching while you sleep. A custom night guard helps create a protective barrier between your teeth to reduce pressure and wear overnight
Whats the dfiference between soft, hard and hard/soft?
Whats the dfiference between soft, hard and hard/soft?
Soft night guards are best for light grinding or clenching.
Hard/soft night guards are a comfortable hybrid option for moderate to heavier grinding
Hard night guards offer the most durability and are typically used for more severe grinding or clenching.
How long do night guards last?
How long do night guards last?
Most night guards last between 6 months and 3 years, depending on how heavily you grind, how often you wear it, and how well it is cared for. If yours wears down over time, you can reorder using your saved impression on file.
Can a night guard help with TMJ or jaw pain?
Can a night guard help with TMJ or jaw pain?
A night guard may help reduce pressure from grinding or clenching, which can help with jaw tension, soreness, and grinding-related discomfort. It is not a cure for TMJ disorders, but it can be a helpful protective appliance for many people.
Can night guards help with my missing teeth?
Can night guards help with my missing teeth?
Yes. If you grind or clench, a night guard helps reduce direct tooth-to-tooth pressure. This can help protect your remaining teeth from excess wear, cracks, sensitivity, and further damage over time.
How can a night guard improve my dental health?
How can a night guard improve my dental health?
Yes. A nightguard can help protect and improve your overall dental health.
If you grind or clench your teeth, a nightguard acts as a barrier that reduces pressure, preventing wear, cracks, and damage. It can also help reduce jaw pain, tension, and headaches caused by grinding, helping keep your teeth and jaw in better condition over time.
Revived Whitening Kit
How does the custom whitening process work?
How does the custom whitening process work?
We send you an easy at-home impression kit. Once we receive your impressions, we craft trays that fit your teeth perfectly—just like the dentist would.
Is the whitening gel safe for sensitive teeth?
Is the whitening gel safe for sensitive teeth?
Yes! Our gel is designed to be effective yet gentle. Most users report no sensitivity, even with daily use during the initial treatment.
How long before I see results?
How long before I see results?
Most people see a noticeable difference after just a few uses. For full results, we recommend using the kit daily for 7–14 days.
How often can I use it after the first treatment?
How often can I use it after the first treatment?
Use the trays for monthly touch-ups to keep your smile bright. Just refill your gel as needed—your trays are reusable!
Is this better than drugstore whitening strips?
Is this better than drugstore whitening strips?
Yes—our system uses professional-grade gel and custom trays for better coverage, longer contact time, and faster, more even results.
Can I eat or drink after whitening?
Can I eat or drink after whitening?
Avoid staining foods or drinks (like coffee or red wine) for at least one hour after each session to preserve your results.
Accessories
How does ultrasonic cleaning work?
How does ultrasonic cleaning work?
Ultrasonic sound waves vibrate at high frequencies to create microscopic bubbles that lift away debris, stains, and bacteria from surfaces—no scrubbing needed.
is this safe for partial dentures or retainers?
is this safe for partial dentures or retainers?
Absolutely. It’s safe for all types of dental appliances, including partials, retainers, aligners, and whitening trays.
Do I need any special solution or tablets?
Do I need any special solution or tablets?
For best results, you can use cleaning tablets, mouthwash, or warm water—but they’re optional. The cleaner works well with water alone.
How long does it take to clean?
How long does it take to clean?
Each cleaning cycle runs automatically for 5 minutes. Quick and effective.
Can I use it for jewelry or other items?
Can I use it for jewelry or other items?
Yes! It’s also great for small waterproof items like rings, earrings, and watches.
How long does it take from order to delivery?
How long does it take from order to delivery?
You’ll receive a kit shipped to your door, complete with everything you need. Follow our easy video guide to take your impressions. If you ever want extra help, our specialist team is available via video, call, or text. Once you send back your impressions, our licensed dentists review them and we build your custom appliance.
Smile Care Insurance
How does the Revived Smiles Smile Care Insurance work?
How does the Revived Smiles Smile Care Insurance work?
The Revived Smiles Smile Care Insurance policy provides coverage for select products purchased from Revived Smiles, one product for just $14.99 per month or two products for $19.99 per month. This ongoing subscription allows you to purchase one replacement device per year for only $50, whether it’s due to loss, damage, or simply needing a backup. As long as your subscription remains active, you’re protected—no questions asked. Under the following conditions:
What is covered under the Smile Care Insurance?
What is covered under the Smile Care Insurance?
Improper Use & Negligence: Damage resulting from improper use or negligence.
Loss or Theft: Coverage for lost or stolen items.
Accidental Breakage: Protection against accidental breakage.
Natural Disasters & External Factors: Coverage for damage resulting from natural disasters, fire, water, power surges, or other uncontrollable external factors.
Cosmetic Damage: Coverage for cosmetic damage that affects the functionality of the product.
Your subscription payments must be current and the subscription remains active to qualify for a replacement.
How do I get a replacement?
How do I get a replacement?
To get a replacement under your insurance subscription simply reach out to info@revivedsmiles.com and request a product replacement. Our team will guide you through the next steps.
Is there a time limit on my insurance?
Is there a time limit on my insurance?
No, as long as your subscription status is active and subscriptions payments are made monthly you qualify for a replacement!
Acrylic
What is an acrylic partial denture?
What is an acrylic partial denture?
An acrylic partial denture, also called a flipper denture, is a removable appliance made with a durable acrylic base and natural-looking replacement teeth. It is custom crafted from your impressions to help fill gaps, restore your smile, and support everyday confidence.
Is an acrylic partial denture temporary or long-term?
Is an acrylic partial denture temporary or long-term?
It can be used as either. Many people use an acrylic flipper as an interim solution before implants or other dental work, while others choose it as a more affordable removable tooth replacement option for everyday use.
Can I eat with an acrylic partial denture?
Can I eat with an acrylic partial denture?
Yes, acrylic partial dentures are made to help restore everyday function, including eating and speaking. Start with softer foods while you adjust, and avoid very hard, sticky, or chewy foods that could put extra stress on the appliance
How long does an acrylic partial denture last?
How long does an acrylic partial denture last?
With proper care, acrylic partial dentures can last several years. Daily cleaning, gentle handling, and avoiding hot water or unnecessary pressure can help extend the life of your appliance.
What if the fit does not feel right?
What if the fit does not feel right?
No worries. Every custom appliance may take a short adjustment period. If something does not feel right, we offer free adjustments or remakes within 60 days under our Smile Guarantee.
Can the tooth and gum shade be matched to my smile?
Can the tooth and gum shade be matched to my smile?
Yes. Your order includes a shade guide so you can select the tooth and gum shade that best matches your natural smile.
3 Easy Steps To Your New Smile
Crafted from molds of your unique mouth.
Step 1: Take Your Impressions
Place your order and we'll send an at-home impression kit. Impressions take just 10 minutes.
Step 2: Mail Them Back
Use the prepaid return label to send back your impressions along with your tooth and gum shade form.
Step 3: Receive Your Revived Smile
Your custom-made smile is
delivered, and ready to wear in as
little as 2 weeks.